Support Model

Details about different support models

Introduction

Facets.Cloud currently offers two plans:

  • Growth plan - best suited for startups
  • Enterprise plan - best suited for larger organizations

Additionally, you can request Slack support, onboarding support, priority change requests, and joint discussion hours with Facets [email protected]

Comparision

Growth PlanEnterprise Plan
Hosted in our cloudHosted in your cloud
Unlimited number of projects, environments & usersUnlimited number of projects, environments & users
20 Free Resource instances, $10/resource after thatNo cap on the number of resources
Basic RBACComprehensive RBAC
Supports GCP, AWS, AzureSupports GCP, AWS, Azure and Custom Clouds
24x7 Slack CommunityDedicated Slack channels, onboarding support, consultation calls